Partner programme terms
The rules of the FluentMint partner programme: what partners pay, how commission is earned, how referrals are attributed, and when we pay out.
Last updated: [date]
1. The agreement
These terms form the agreement between [registered legal entity name] ("FluentMint") and you (the "Partner") when your application to the FluentMint partner programme is accepted in writing. Acceptance is at our discretion, and we may decline an application without giving reasons.
2. What the Partner pays: nothing
FluentMint does not charge Partners software development fees, setup fees, or ongoing software subscription fees to participate in the programme. Partners are responsible for their own business costs, including their own marketing, hosting and staff.
Free participation is not free software for customers. Customers pay for the tools they subscribe to. A Partner's own free participation does not entitle the Partner's audience to free or discounted subscriptions except where FluentMint publishes a specific offer.
3. What each side does
- FluentMint develops, operates, maintains and supports the software; handles customer billing and customer support; provides tracked links or discount codes; provides approved promotional materials; and reports referred sales to the Partner.
- The Partner promotes agreed FluentMint products honestly and lawfully to their own audience, uses only approved materials and claims, and complies with these terms.
4. Commission
- Commission is 50% of qualifying referred sales, including eligible recurring payments and upsells, calculated on [net revenue actually received, excluding VAT/GST, payment processing fees, refunds, chargebacks and discounts — confirm the exact basis].
- Recurring commission continues for [duration — e.g. the lifetime of the subscription, or 12 months from the first payment].
- The same commission structure applies to all eligible partners.
- Commission is not payable on [list exclusions — e.g. self-referrals, sales to the Partner’s own accounts, refunded or charged-back payments, fraudulent orders, sales generated through prohibited methods].
5. Attribution
- Referrals are tracked using a unique link or discount code issued to the Partner.
- Link-based attribution uses a cookie with a [length, e.g. 60-day] attribution window from the last click.
- Where more than one Partner is associated with a sale, [state the rule — e.g. last click wins; a discount code overrides a cookie].
- Attribution may fail where a customer blocks cookies, switches device or browser, or purchases outside the attribution window. FluentMint's records are the reference point for what was tracked, and we will investigate reasonable queries in good faith.
6. Refunds, chargebacks and clawbacks
Commission is only earned on payments FluentMint actually retains. If a customer is refunded or a payment is charged back, the related commission is reversed. Where commission has already been paid, the amount is deducted from the Partner's next payment or, if no further payment is due, becomes repayable within [number of days] days. Refund eligibility is governed by our customer terms ([summarise, e.g. a 14-day refund window]).
7. Payment
- Commission is confirmed after a holding period of [length, e.g. 30 days] from the customer payment, to allow for refunds and chargebacks.
- Payments are made [frequency, e.g. monthly, by the 15th of the following month] in [currency] via [payment method].
- A minimum payout threshold of [amount] applies. Balances below it roll forward.
- Partners are responsible for their own taxes and, where applicable, must provide valid tax and invoicing details before payment. [State whether partners invoice FluentMint or FluentMint self-bills.]
- Payment processing fees are [borne by FluentMint / deducted from the payout — choose one].
8. How Partners may promote
Partners must clearly disclose the commercial relationship wherever required by law or platform rules, and must not:
- make earnings, performance, accuracy or compliance claims that FluentMint has not published;
- describe unreleased tools as available, or present concept illustrations as working software;
- bid on [state the position on paid search and brand-term bidding];
- use unsolicited bulk email or messaging, misleading advertising, cookie stuffing, or automated traffic;
- register domains, social accounts or app listings using the FluentMint name or a confusingly similar name;
- offer unauthorised discounts, rebates or cashback in place of the published offer.
9. Non-exclusivity and no minimums
Participation is non-exclusive. Partners may promote other products, including competing ones, and there is no minimum promotional activity requirement. FluentMint may work with any number of partners in any niche.
10. No guarantees
FluentMint makes no representation about the earnings any Partner will achieve. FluentMint does not commit to building bespoke software for any Partner, to releasing any particular product or feature, or to a release date. Product scope and pricing may change.
11. Brand use
FluentMint grants the Partner a limited, non-exclusive, revocable licence to use the FluentMint name, logo and approved promotional materials solely to promote FluentMint products during the term, in line with any brand guidance we supply. All goodwill in the brand belongs to FluentMint.
12. Confidentiality and data
Each party will keep the other's non-public information confidential. FluentMint owns the customer relationship and customer data for referred customers. Partners receive reporting on referred sales and do not receive customers' personal data except where separately agreed in writing and permitted by law.
13. Term, suspension and termination
Either party may end this agreement at any time on written notice. FluentMint may suspend an account or withhold commission where it reasonably suspects fraud, misleading promotion, or a breach of these terms, while it investigates. On termination, commission properly earned on qualifying sales before the termination date remains payable, subject to the refund and clawback rules above; recurring commission [state whether it continues after termination or stops].
14. Changes to these terms
We may change these terms, including commission rates and attribution rules, on [notice period, e.g. 30 days] written notice. Changes apply to sales occurring after the notice period ends. Continuing in the programme after that date means the Partner accepts the change.
15. Independent contractors
Partners act as independent contractors. Nothing in these terms creates an employment relationship, agency, partnership or joint venture, and neither party may bind the other.
16. Liability and governing law
To the fullest extent permitted by law, neither party is liable for indirect or consequential loss, and FluentMint's total liability under this agreement is limited to [cap, e.g. the commission paid in the preceding 6 months]. This agreement is governed by the laws of [country or jurisdiction], and the courts of [country or jurisdiction] have exclusive jurisdiction.
17. Contact
Questions about the programme: [partner contact email].